ONE37pm: What is the Confirmed360 experience like? What makes it so unique?
Martinez Jr: For Confirmed360 customers the unique experience is in the lack of limitations of what we can provide and the level of service they can expect. We pride ourselves in expanding our clients expectations of what it is to attend a live event. Our team strives to introduce them to experiences they didn’t know existed at events they’re attending for the first time, or enhance the experience of an event they’ve attended before. From a service perspective, every client has a personal executive to tend to their needs which gives them an old school level of service that’s significantly lacking nowadays.
In a time where it’s a struggle to get quick responses or get a hold of someone over the phone, our clients can communicate with us before, during, or after events at their preference whether it be text, call, email, or social.
ONE37pm: Now I understand that you all have recently added sports to the Confirmed360 lineup. Could you talk a little bit more about that decision?
Martinez Jr: Sports has always been in high demand for our clients so we’ve continuously provided services around major sporting events but we’ve taken that to a new level by becoming the official experience provider to the Golden State Warriors and Chase Center. The partnership was an ideal match to expand our expertise from artist services in the music space to creating one-of-a-kind experiences for sports teams and venues and most importantly, their fans. The Warriors were an ideal match for Confirmed360 given their championship culture on and off the court as well as their forward-thinking and fan first approach to the game day experience.